THINKWELL SHIFT – Customer Advisor

(Hants County, Nova Scotia)

Company

Thinkwell Shift is a behavior change company that specializes in resource conservation. We create strategies that encourage people to make lasting changes in their daily lives to conserve resources such as water, energy, and waste. To facilitate behavior change, we connect with customers using various tactics to guide their path. Shift is looking for dynamic individuals who value developing lasting connections with customers.

Position

As a customer advisor with Thinkwell Shift, you will be responsible for:

  • installing efficient products in customers’ homes, including light bulbs, shower heads, faucet aerators, and water tank and pipe wrap
  • interacting with customers daily, both on the phone and in person
  • guiding the customers path to help them reduce their resource consumption in a manner that’s right for their lifestyle
  • following established occupational health and safety protocol
  • collecting and recording information
  • filing electronic reports dailyShift is seeking individuals for full time work in Hants County. Typical working hours are weekdays from 9am-5pm, though flexibility to work between the hours 7am-8pm and occasional weekends is requested. Each contract is for 3 months, with the possibility of extension. Training for this position will begin in October with the start date immediately following training. Hourly Rate: $15/hr + car and phone allowances

Qualifications

The candidate will have the following qualifications:

  • Comfortable with minor home repairs (changing light bulbs,
  • changing showerheads, etc) – experience not required, training will be provided
  • Physically able to fulfill the requirements of the position (will be required to be on your feet most of the day, able to carry boxes up to 30lbs, go up and down ladders and stairs)
  • Have access to a reliable vehicle (required for each shift), and a clean driving record
  • Strong customer service background with an understanding of communications and environmental education
  • Personable, positive, and professional demeanor
  • Able to follow protocol and make responsible decisions as needed
  • Experience working independently
  • Passionate about the environment
  • Comfortable with changing roles, and able to innovate or find improvements
  • Attentive to detail
  • Very comfortable with standard office technology including Microsoft Office (Word/Excel) and experience with a tablet/ipad
  • Access to a smartphone and the internet

Clean background check is mandatory (provided by Shift)

How to Apply

Those interested in applying, please email a cover letter and resume to

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